Frequently Asked Questions
You deserve the best and we understand that you might have questions. That's why we wrote this page with answers to possible questions you might have
Who can I talk to about a mistake in my order?
We are so sorry that this happened. You can get in tiuch with us at our email lala@gmail.com and we will do all that we can to fix this. Thank you!
Why is my shipment delayed?
We appreciate your patience and apologize for any delay. While we are still fulfilling orders ontime, due to the impact of COVID-19 carriers have experienced some shipping delays. 90% of our deliveries ship via USPS and may be delayed. Keep an eye on your email for delivery updates.
Where is my order confirmation email?
We're sorry for the confusion with locating your order confirmation email. Sometimes the email will get sorted into another folder within your email, please check the different folders in your email.
My discount code is not working, what do I do?
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
How can I pay for my order?
Our store currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.
How long will it take me to get my order?
For standard shipping, you should receive your order within 4-5 business days.
How can I check the status of my order?
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.
What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our "help" button below.
Where can I find product sizing information?
Product sizing varies between different brands and styles. Product size information can be found toward the bottom of each product detail page as shown in the image below. Unless otherwise specified sizing is in inches and is taken with the item lying flat.